Durban metro & Umhlanga

AI automation for Durban, Umhlanga and Durban North.

Luma Automations is AI, automations and insights for SMEs from Umhlanga to Durban North. Automate the business, bring AI in safely, hours and clarity back every week.

Chat with Lumi on WhatsApp [email protected]

How Luma works here

Automate the business. Bring AI in safely.

Luma Automations is for businesses that need AI and automations that save hours, without volume-sales theatre. We onboard only a select few clients.

We work online from Ballito, serving businesses in Umhlanga, Durban North, greater Durban and the wider North Coast. WhatsApp is usually how an application starts.

The method is the same everywhere: apply, we meet for fit, then we automate what repeats and bring AI in carefully, across industries.

A few spots available. Contact us, then we meet and interview each other to see whether you are the right fit.

Apply, then we meet for fit

Contact us. We meet and interview each other. Mutual trust first. If you are not the right fit (or we are not), we say so cleanly.

Built around how you work

AI, automations and insights, built around how you already work, so you save hours every week with a selective partner.

WhatsApp agent

A personalised WhatsApp agent for small business in Durban, Umhlanga and Durban North.

Custom automation projects are still the main offer. A personalised WhatsApp agent is the simple place to start for SMEs in South Africa: your own assistant on WhatsApp, trained on how you reply.

  • After-hours WhatsApp replies for customers who message when you are offline.
  • Lead capture with the details that matter, ready for a local or nationwide follow-up.
  • Books calls and appointments into your diary.
  • Answers the questions small businesses already answer every day on WhatsApp.

Full detail on our WhatsApp agent for small business in South Africa page.

Ask Lumi about a WhatsApp agent Or apply for a custom project

Message Lumi on WhatsApp. We talk through fit before anything is built.

Where we work

Nearby, and further when the fit is right.

  • Umhlanga and surrounding office parks.
  • Durban North and the northern suburbs.
  • Greater Durban when the fit is clear.
  • Ballito and the North Coast (our primary service area), and further in South Africa when we take you on.

Also see AI in Ballito, or the main Luma site.

Apply

A few spots. Contact us.

WhatsApp is the fastest. Apply, then we meet to see whether you are the right fit.

Apply on WhatsApp [email protected]

061 552 4747